Online ordering for restaurants is going through a huge growth spurt right now.
Though dining in hasn’t gone out of style, many people love the convenience of being able to order their favorite menu items and pick them up or have them delivered to their door.
And, the reality is that there is a lot that can go wrong when ordering over the phone. With a mobile app, a user can ensure that they’re getting exactly what they want without having to jump through additional hoops.
What Qualities Matter When It Comes To Online Ordering Apps?
What makes an online ordering app good? It is a fancy interface or eye-catching design? Maybe you need a custom mobile application for iOS and Android?
Though design and usability are important considerations, what matters more is that it’s convenient and easy to use, it works on iOS and Android devices (or laptop and desktop computers) and that it gives the user access to their favorite restaurants.
So, if you’re thinking about making your own app or taking advantage of the technology that’s already available, these are some good things to know.
With that, here are several examples of online ordering apps – some of the most popular ones out there.
Grubhub is one of the most recognized online ordering apps available. To get started, the only thing the user needs to do is enter their location, and soon they’ll see a list of restaurants in their area.
Grubhub also gives them the option of searching by menu item (i.e. pizza) or cuisine (i.e. Japanese), giving users an easy way to find exactly what they’re looking for.
Available in over 600 cities across the States, Seamless is popular because it gives users access to thousands of restaurants and offers app-exclusive discounts and free delivery. They make the process of ordering incredibly fast and easy. There is also no fee for using their app, but order minimums are usually a given.
DoorDash is another well-recognized name in the online ordering arena. Its most unique feature is perhaps the “Delight Score” which rates restaurants based on a combination of factors – popularity, food quality, delivery time, customer satisfaction and so on. So, DoorDash makes it easy for the user to know whether they’re going to be satisfied with their order.
4. Yelp Eat 24
Yelp is known as a repository of customer reviews for restaurants and other businesses. And, while other apps have feedback mechanisms and rating systems built in, none are quite as robust as Yelp Eat 24. So, for the perfectionists and those with discerning tastes, Yelp Eat 24 is the perfect app.
UberEats is available for use in a variety of cities across the globe. And, the concept is essentially the same as Uber – it displays estimated delivery times and allows for cashless transactions. It may not be the biggest player in the game, but this app is sure to grow in importance in the months and years to follow.
Cashless transactions are practically a given when it comes to online ordering apps. But beyond credit cards, PayPal and Apple Pay, Foodler also accepts Bitcoin and their proprietary Foodler Bucks for transactions. They also have a built-in rewards program which allows users to earn free meals.
The above list is but a starting point. There are so many more ordering apps becoming available. And, that shouldn’t come as much of a surprise considering its growing popularity.
Online ordering is the way forward for many restaurants, as people want to be able to enjoy their favorite meals in the comfort of their own home or another location of their choosing. Other online ordering solutions worth checking out are Chowly, Gloria Food, MenuDrive, Olo, Onosys, PatronPath, and Real Time Ordering,
It might seem like apps are all the same, but that isn’t necessarily the case, as some are easier to use than others. As well, some appeal to a specific demographic. So, make yourself aware of these factors as you look at tapping into the world of online ordering.
Integrating Online Ordering
Chepri® can fully integrate delivery into your existing website, mobile app, or self-service kiosk. If you need online ordering built from scratch or are interested in having your existing online ordering redesigned, the team at Chepri® can help you realize your vision. We will fully integrate the API of your point of sale, online ordering, loyalty & reward integration programs and any other customer touchpoint, seamlessly across all channels with our innovative integration platform. We are eager to hear about your design goals so we can create a responsive site that will give your customers an excellent online experience.